Terms & Conditions

Last updated: 14 August 2025

1. Scope of Service

Shadow Systems provides privacy, OSINT, and digital risk‑reduction services using legal, publicly accessible sources only.

2. Legal Compliance

• New Zealand — Privacy Act 2020; Harmful Digital Communications Act.
• United Kingdom — Data Protection Act 2018; UK GDPR; Computer Misuse Act 1990.
• European Union — GDPR; ePrivacy Directive.
• United States — FTC Act; applicable state privacy laws (e.g., CCPA/CPRA, CPA).

3. Service Limitations

• Results vary by subject exposure.
• No guaranteed findings.
• Lawful use only.
• Requests may be declined for legal/ethical reasons.

4. Client Responsibilities

• Use results lawfully.
• No harassment or unlawful profiling.
• Obtain necessary consents before submitting third‑party data.
• Comply with your local laws.

5. Payment & Refunds

Prices shown in GBP unless stated. No refunds once work commences.

6. Liability

No liability for direct/indirect/consequential damages. You are responsible for lawful use of findings.

7. Jurisdiction

• NZ clients: New Zealand law.
• UK/EU clients: laws of England & Wales.
• US clients: laws of Delaware, USA.